One Stop Shop

About The One Stop Shop

The Ministry of Commerce Trade and Industry (MCTI) launched the One Stop Shop for Business Registration (OSSBR) in June 2010 in line with business reforms being undertaken by the Government under the Private Sector Development Reform Programme (PSDRP). The OSS was established under the Zambia Development Agency (ZDA) in accordance with the Zambia Development Agency Act No. 11 of 2006, which prescribes ZDA’s business service facilitation functions and core activities.

The One Stop Shop for Business Registration is a strategy aimed at providing both local and foreign investors with fast, efficient and business-friendly registration services and thus, reducing the cost of doing business. The OSS also aims to make business registration services more easily accessible through establishment of OSS facilities in all the provinces of Zambia by the year 2015.