MSME services

Business Development Support Services

 ZDA MSMEs Registration
Zambia Development Agency through the Enterprise Development Division register the formalized Micro and Small Enterprises (MSEs) for them to access the Business Development Support Services (BDS) from the Agency.

MSEs Registration requirements
The MSME Application form to be dully filled in which Must be accompanied by the following documents:
1. Copy of PACRA Certificate
2. Copy of NRC of all registered owners of the company
3. Business plan for the enterprise ( In a case were the enterprise has no business plan, a Business Data Sheet Summary Form)
4. Tax Clearance Certificate from Zambia Revenue Authority (ZRA)
5. A non- refundable processing fee of K33.30 to be paid on submission of application form.
Once the Certificate of Registration is ready, ZDA shall contact the applicant who will then be required to pay Registration fee of EITHER K333.30 (Micro Enterprise) OR K500.01 (Small Enterprise).

Definitions of Micro, Small and Medium Enterprises (MSMEs)
According to the MSME Development Policy of the Ministry of Commerce Trade and Industry (MCTI)
A Micro, Small or Medium Enterprise (MSME) shall be any business enterprise registered with the Patents and Companies Registration Agency (PACRA) with the following characteristics:

Product development typically refers to all of the stages involved in bringing a product from concept or idea through market release and beyond. In other words, product development incorporates a product quality, packaging, labelling, bar coding etc. This is with a view to assist MSMES improve quality and standards of their products to enhance their competitiveness on the market.

Market Linkages/Access

MSMEs are facilitated with access to market through linkages to Chain Stores and large corporations. ZDA facilitate market linkages between enterprises and various markets opportunities in their respective value chains e.g. from processors, local chain stores, municipal markets, hospitality, export markets etc.

Financial Linkages/ Access

MSMEs are facilitated with access to finance by linking MSMEs to financial Institutions providing various financial products to the MSMEs. This is done with a view to assisting MSMEs financial services required to develop and grow their businesses.

Business to Business Linkages

Business-to-business (B2B), is facilitated for MSMEs to interact and broker deals for enhancing their business operations. This provides an opportunity for MSMEs to meet with other businesses in the sector and other value chains with a view to open up to markets, find partners business networks etc.

Business Information and Market Intelligence

MSMEs are provided with an opportunity to access Business Information and Market Intelligence through the Agency`s Information Resource Centre (IRC). This is with a view to provide MSMEs with business information required to make informed business decision.

Business Advisory Services

MSMEs are provided with a one on one Business advisory services in various business management issues. This is done with a view to provide guidance and direction for the MSMEs. This is key in the incubation stage of the MSMEs.

Business Clinics

MSMEs are provided with an opportunity to interact with various players and stakeholders within the small business ecosystem. The purpose is to expose the MSMEs to the roles and functions of institutions facilitating business in the small business sector. This also brings their services at the door steps.

After care Services

MSMEs are provided with Aftercare support Services. This is done to check on the MSMEs and provide on the spot business development support services required there and then. This is a proactive way of maintaining contacts with the MSMEs.